News and Information to Keep You a Step Ahead!

Ecommerce is great! It offers choices and convenience. And this holiday season, many of us will purchase gifts online for our loved ones. But there is no substitute to being a well-informed consumer. So, we put together a list of best practices to help you shop safely and confidently this holiday season.

1. Patch security vulnerabilities in your devices. Install Operating System updates to patch security vulnerabilities and enhance the performance of your computers and devices. Cybercriminals can exploit vulnerabilities in your devices to obtain your personal and financial information. Don’t allow it. If you need help performing these updates, please give us a call. We’ll walk you through the necessary steps.

2.  Ensure your Anti-Virus, Malware and Ransomware protection is operating optimally. Before transmitting personal and financial information online, be sure your protection software is performing well. All these security measures running in the background are important to safeguard your well-earned money and identity.

3. Avoid using public Wi-Fi when shopping or banking. Don’t transmit any personal or financial information, such as passwords, credit card info, etc., when using a public Wi-Fi. Unsecure connections are just too risky.

4. Shop trusted merchants. Carefully read the merchant’s Shipping fees, Delivery and Return policies and other Terms and Conditions prior to purchasing goods or services. Read the item’s description and, if possible, also research merchant and product reviews as well.

5. Research less-known merchants. Sometimes that unique, amazing item is listed in a one-of-a-kind website. Before being hasty, research the store’s physical address and telephone number as well as their reputation. Assess the risk of the unknown before going forward.

6. Ensure a secure payment page. Be sure the merchant uses a secure connection on the payment page by using https://s in their URL and/or the image of lock.

7. Be extra diligent about possible fraud on online classifieds ads sites such as Craigslist. Scammers can be very sophisticated in their con. They may even create dummy Google Checkout websites to take your money without delivering the product. Verify the legitimacy of the seller, the product and the method of payment before you pay. Read more about this topic here.

8. Be alert for phishing scams. Pop-ups for sites that you are not actively visiting may be the work of cybercriminals. The pop-ups could be of familiar ‘Banks’ or ‘Virus Checks.’ If you did not initiate contact with these companies, don’t give out your personal data or download anything. If you have any questions about the security on your devices, give us a call. Learn more about phishing scams here.

9. Use your credit card, instead of your debit card. Typically, it is easier to dispute the charge on a credit card than a debit card. It is also harder to get a refund on a debit card.

10. Monitor your bank and credit card statements.Save your receipts and compare them to your credit card and bank statements regularly.  Report any questionable charges to the issuer of the card.

Wishing you a safe and joyful holiday season!

Your OC Tech Helpline Team

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Real Social Session
The use of social media as a means of making connections and marketing services is growing so rapidly that it is impossible for any one person to stay abreast of all the available apps, platforms, and possibilities. To help members make the most of social media, on October 24, the Orange County Association of REALTORS® presented REAL SOCIAL, a one-day social media conference and expo at the University of California, Irvine.
Featured speakers included Katie Wagner, of Katie Wagner Social Media, talking about Social Media Best Practices; Leigh Brown, a highly successful REALTOR® and personal branding expert, whose topic was Making Social Media Work; and Steve Pacinelli, chief marketing officer of BombBomb, explaining How to Use Video to Market.
For a sampling of the ideas, tips, and strategies this social media super trio had to offer check out their articles below.

For a special sneak peak into next year's event, Nerd Fest, read what Your Nerdy Best Friend has to say about content creation for social media.

View Photos from REAL SOCIAL 2016



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iOS 10

The Supra eKEY service is now compatible with Apple’s latest operating system for iPhones and iPads, iOS 10.1  Please check to see if you have any pending updates in the App Store of your mobile device and download that immediately to prevent any problems accessing lock boxes.

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The OC Tech Helpline service is currently unavailable due to Hurricane Matthew.  We will keep you updated as to when the Helpline will be back up.  Thank you for your patience.

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Thank you for visiting us at the C.A.R. Expo this past week. Congratulations!

Prize: 2017 OCAR Local Dues


Stephanie Martin-Velez
Champion Elite Realty

Brian Kamenca
RE/MAX Terrasol

Prize: Ticket to REAL SOCIAL Conference & Expo


Carole Kim
Carole Kim, Broker

Ericka McAbee
Grayson Homes

Charles Huynh

Jean Tietgen
HomeSmart Evergreen Realty


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