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Supra ActiveKEY is Being Discontinued

The Supra ActiveKEY will be discontinued and no longer available to OCR members.


All ActiveKEY users must switch to eKEY service in order to still access Supra lockboxes.

Fortunately, the eKEY service offers more features and is more affordable than the ActiveKEY.

b2ap3_thumbnail_0617_Supra_ActiveKEY_Retirement_image.png

 

What you need to know:

• All ActiveKEYs will be deactivated

• If you have an ActiveKEY, you must return or exchange it

• You will be refunded the pro-rated amount of the lease of the ActiveKEY

• You must have a smartphone in order to use the eKEY service

• You must download the Supra eKEY app

• You will need to know your Apple ID/Password for iPhone users or your Google Email/Password for Android users.

 


TIPS

For Current Smartphone Users:
 

To avoid the crowds, please come into either one of our offices at your earliest convenience to swap the ActiveKEY for the eKEY service.  We will need the ActiveKEY returned to us at this time and for you to bring your smartphone to demonstrate the key service to you.  When processing the change, we will ask you for a credit card number for the monthly billing.  The monthly rate is currently $14.78 versus the ActiveKEY’s last lease which was $17.24 per month ($206.94 for 12 month lease).  Supra will refund a pro-rated amount of the lease of the ActiveKEY (July and August) within 6 to 12 weeks. 

For Non-smartphone Users: 

  • You will need to purchase a smartphone.
  • We recommend an iPhone or Android cellphone or tablet with at least 32GB.
  • AT&T offers 15% off both plans and accessories. The 15% discount for the plan will come off of the base data cost for each account. Discounts don’t apply to the new unlimited data plans. For unlimited plans, the activation fees will be waived. To learn more, visit www.ocar.org/att.
  • Sprint offers up to 18% off select wireless monthly service plans and 20% off select accessories, including chargers, cases, headsets, car kits, and more. To learn more, visit www.sprint.com/NAR.

A few things that you should know: 

  • The eKEY service is available for iPhone (iOS 5.1.1 or newer) or Android phones (OS 2.1 or newer)
  • Your mobile device will need a cellular data plan.  If not, it will have to be manually updated thru WiFi or using a hotspot prior to your home showings.
  • We recommend that you set up your iTunes account (for iPhone users) or your Google Gmail account (for Android phone users) and know your password before you visit one of our two offices to switch from the ActiveKEY to the eKEY service.
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Guest Tuesday, 25 July 2017